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Assistant Appointment Coordinator

White Allen in Dayton, OH is now hiring Assistant Appointment Coordinator to join their Business Development Team! You will be directly responsible for helping to drive traffic to the dealership. Automotive experience is not required, but call center experience is preferred.

As a Appointment Coordinator you will handle both inbound and outbound scripted calls and appointment setting for sales customers. If you have a passion for delivering excellent customer service and have a "go-getter" attitude, PLEASE APPLY!

Job Responsibilities:

  • Ensure all inbound sales inquiries are answered promptly, professionally, and according to script
  • Make outbound calls to follow up with customers who have visited White Allen - no cold calling!
  • Respond to customer emails and chats
  • Confirm appointments and reschedule missed appointments
  • Log customer information and purify CRM

Requirements:

  • Call Center experience preferred
  • Strong written and verbal communication
  • Confident and go-getter personality
  • Must be process-driven, coachable, and trainable
  • Must be motivated by reaching and exceeding goals--and earning bonuses!
  • Strong computer and Internet skills
  • Must be able to commit to a 40 hour work week (including rotating Saturdays and occasional evening hours)
  • Must have a valid drivers license and successfully pass a drug test and background check

Additional Information:

Hourly Base Pay + UNCAPPED Competitive Bonuses + Paid Training and more!

All applications must be submitted online.


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We are always looking for great team players!


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  • Call Us: 555-555-5555